A Dynamic Framework of Reputation Systems for an Agent Mediated e-market

The success of an agent mediated e-market system lies in the underlying reputation management system to improve the quality of services in an information asymmetric e-market. Reputation provides an operatable metric for establishing trustworthiness between mutually unknown online entities. Reputation systems encourage honest behaviour and discourage malicious behaviour of participating agents in the e-market. A dynamic reputation model would provide virtually instantaneous knowledge about the changing e-market environment and would utilise Internets’ capacity for continuous interactivity for reputation computation. This paper proposes a dynamic reputation framework using reinforcement learning and fuzzy set theory that ensures judicious use of information sharing for inter-agent cooperation. This framework is sensitive to the changing parameters of emarket like the value of transaction and the varying experience of agents with the purpose of improving inbuilt defense mechanism of the reputation system against various attacks so that e-market reaches an equilibrium state and dishonest agents are weeded out of the market.